Pause
Urgency narrows verification time and increases error risk.
Stop and verify
Screen a crypto offer before it reaches your wallet
Check identity, urgency, links, contracts, approvals, recovery phrases, and payment requests before connecting a wallet or sending funds.
A request for a seed phrase, private key, remote access, or advance payment to unlock funds is an immediate stop signal.
Prove it
Verify through a separately obtained official channel.
Never share
Seed phrases and private keys do not belong in support flows.
Interactive workbench
Run the decision step
Your inputs stay in this browser session and are not a recommendation or return forecast.
Four requests legitimate support should not make
Do not continue when a person or site requests wallet recovery words, a private key, remote-device control, or a payment to release inaccessible funds.
- Seed or recovery phrase
- Private key
- Remote-access software
- Unlock or recovery fee
Rebuild the path from a trusted starting point
Close the message or tab. Find the official domain independently, verify the account or contract, and inspect wallet permissions before reconnecting.
- Type or bookmark the official URL
- Compare contract addresses
- Review token approvals
Contain exposure before investigating
If secrets were exposed, treat the wallet as compromised. Use a clean device and verified process to protect remaining assets and preserve records.
- Disconnect and revoke approvals
- Move unaffected assets when safe
- Preserve transaction IDs and messages